Go Back Up

January 27th 13:00-14:30 EST

Shaping the Future of Card Issuance: Delivering Instant, Digital, and Omni-Channel Experiences

The payments landscape is shifting rapidly as customers expect immediate access to their cards—whether through digital wallets, same-day physical issuance, or a seamless blend of both. This roundtable brings together senior leaders to explore how instant issuance is reshaping card strategies across the industry, and how organisations are adapting to new expectations around speed, convenience, and trust.


As payment behaviours diversify and issuers modernise their customer journeys, the path toward a true omni-channel issuance model is becoming a strategic priority. This discussion will examine the opportunities and challenges emerging across branch, kiosk, and digital channels, while uncovering how leaders are balancing experience, security, and operational complexity in an evolving ecosystem.

Entrust

Entrust-V-Tag-RGBEntrust fights fraud and cyber threats with comprehensive identity-centric security that protects people, devices, and data. With AI-powered document and biometric verification, you can establish trust from day one, protect user identities, and mitigate threats using adaptive authentication, identity verification, passwordless access, high-assurance e-signatures and more. Building on our decades as a pioneer and innovator in establishing trust, Entrust has a global partner network and supports customers in over 150 countries.

 

What's The Agenda?

This closed-door virtual roundtable is designed for senior leaders across cards, digital banking, payments, and customer experience who are shaping the next generation of issuance. In a focused and collaborative environment, we’ll explore how financial institutions are adapting their strategies to deliver fast, secure, and seamless access to both physical and digital payment credentials.

Key discussion themes will include:

  • How are you seeing instant issuance—across physical cards and digital wallets—reshape your overall card strategy, and which market trends are driving the most change today?
  • As expectations for immediacy grow, how are you balancing instant physical card issuance with mobile wallet provisioning to create a consistent and trusted customer experience?
  • As payment behaviours shift, which changes—such as demand for same-day access or mobile-first adoption—are most influencing how you design and deliver your issuance journey?
  • What progress are you making toward an omni-channel issuance model spanning branch, kiosk, and digital channels, and what new opportunities or challenges are emerging as you modernise end-to-end delivery?

This session offers an opportunity to compare approaches with peers, uncover common challenges, and exchange practical ideas that can help inform your card issuance strategy moving forward.

Register Here